Customer Grievance Redressal
We invite our valued customers to take note of our Grievance Redressal Mechanism placed here below:
Our customer i.e. Individual / retail or SME / Corporate may have grievance in respect of services rendered for insurance policy placed under our Broking Code or claims lodged under said policy. The grievance / complaint could be for services rendered by Holistic Insurance or Insurance Company where policy / business is placed.
In such an event, you are requested to submit your grievance / complaint to us (Holistic) “on line” in the form provided with below link.
We assure you that your grievance / complaint will be acknowledged within 3 (three) working days and same shall be addressed / referred to respective Insurance Company for appropriate resolution under information to you.